Can I request someone else to collect my card on my behalf?

If you are unable to receive your card personally, you may authorize someone else to collect it for you. During the card application process, after confirming your delivery address, simply check the box provided to input the recipient’s name and mobile number. This ensures that your designated recipient can receive your physical card on your behalf without any issues. Remember to provide accurate recipient details to avoid delays or delivery complications.

How to set a recipient during card application:

1. Confirm your delivery address in the app.
2. Check the box labeled “Need someone else to receive the card on your behalf?”.
3. Enter the recipient’s name and mobile number in the fields provided.