Getting Started and Account Verification

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We help businesses to grow quickly by accepting the payment methods.

Getting Started

Create a dtcpay Individual Account
Create a dtcpay Corporate Account
Create a dtcpay Merchant Account
Not able to serve jurisdictions
Prohibited Countries

Applicable Fees

Fee Schedules
Applicable fee and charge for Point of Sales (POS) Merchant
Point of Sales (POS) Terminal Support

Fund My Account

Fund with Cryptocurrency
Fund With Fiat Currency

Add Wallet Address

Whitelist Wallet Address
Add Bank Account

Deposit or Withdrawal Funds

How to Deposit Fiat Currency
How to Deposit Cryptocurrency
How to Withdraw Fiat Currency
How to Withdraw Cryptocurrency

Manage Account

Report an Issue
How to secure my account?
How to change my log in password?
How to reset your password
How to set my new password
How do I set up Two-Factor Authentication (2FA)?

Swap and Limits

How to Trade/Swap?

PayByLink

What is PayByLink
Where can PayByLink be used?
When to use a PayByLink?
Can I use PayByLink as a QR code?
How do I create a PayByLink?
Is PayByLink compatible with both desktop and mobile devices?
What are the supported cryptocurrencies?
What are the supported fiat currencies?
What are the supported crypto networks?
What’s the expiration period for the PayByLink QR code?
What’s the expiration period for the Merchant QR code?
What are the transaction limits?
What languages does PayByLink support?
What is the cost of using PayByLink?
Can I collect custom information from my customers through PayByLink?
How am I notified of a successful payment?
Can PayByLink accept multiple payment methods?

Top Questions

How to reset your password
Whitelist Wallet Address
I haven’t received One Time Password (OTP) via email
How to Trade/Swap?
I have made a transaction without whitelisting my wallet address, what should I do?
Fee Schedules
How do I complete online ID verification?
How do I upgrade my account to Tier 2?
How long will it take to verify my identity?
Why doesn’t my crypto show up in the deposit after being transferred to the dtcpay wallet account?
Why hasn’t my withdrawal arrived in the account?
What fiat currencies are supported by dtcpay?
What cryptos are supported by dtcpay?
Do I need to pay fees for deposits and withdrawals?
What is Source of Funds (SOF)?
What is Source of Wealth (SOW)?
What is Proof of Residency/Address
Documents are considered Valid Proof of Identity
Merchant – Payment Report
Merchant – Settlement Report

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Getting Started

Getting Started

Setting up your account and getting verified

Create a dtcpay Individual Account
Create a dtcpay Corporate Account
Create a dtcpay Merchant Account
Not able to serve jurisdictions
Prohibited Countries

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dtcpay is a brand of Digital Treasures Center Pte Ltd, which is licensed by the Monetary Authority of Singapore (PS20200531).

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dtcpay is a brand of Digital Treasures Center Pte Ltd, which is licensed by the Monetary Authority of Singapore (PS20200531).

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Create Your Multi-Currency Swap Account

Access to multiple fiat & digital currencies

Low cost and transparent pricing in the market

Licensed and regulated by MAS

Create Your Multi-Currency Swap Account

Access to multiple fiat & digital currencies

Low cost and transparent pricing in the market

Licensed and regulated by MAS

Create Your Merchant Account

Access to multiple fiat & digital currencies

Low cost and transparent pricing in the market

One device for all payment methods

dtcpay is a brand of Digital Treasures Center Pte Ltd, which is licensed by the Monetary Authority of Singapore (PS20200531).