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Create a dtcpay Individual Account
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Deposit or Withdrawal Funds

How to Trade/Swap?
How to Deposit Fiat Currency
How to Deposit Cryptocurrency
How to Withdraw Fiat Currency
How to Withdraw Cryptocurrency

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PayByLink

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When to use a PayByLink?
Can I use PayByLink as a QR code?
How do I create a PayByLink?
Is PayByLink compatible with both desktop and mobile devices?
What are the supported cryptocurrencies?
What are the supported fiat currencies?
What are the supported crypto networks?
What’s the expiration period for the PayByLink QR code?
What’s the expiration period for the Merchant QR code?
What are the transaction limits?
What languages does PayByLink support?
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Can I collect custom information from my customers through PayByLink?
How am I notified of a successful payment?
Can PayByLink accept multiple payment methods?
How do refunds work for crypto payments on the Merchant Portal?
What is the settlement time for transactions, and are there any conditions or factors that may affect it?

dtcpay Cards

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If the POS terminal or ATM requests a 6-digit PIN, what should I enter?
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Top Questions

How to reset your password
I haven’t received One Time Password (OTP) via email
Whitelist Wallet Address
I have made a transaction without whitelisting my wallet address, what should I do?
Fee Schedules
How do I complete online ID verification?
How do I upgrade my account to Tier 2?
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Why doesn’t my crypto show up in the deposit after being transferred to the dtcpay wallet account?
Why hasn’t my withdrawal arrived in the account?
What fiat currencies are supported by dtcpay?
What cryptos are supported by dtcpay?
Do I need to pay fees for deposits and withdrawals?
What is Source of Funds (SOF)?
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Documents are considered Valid Proof of Identity
Merchant – Payment Report
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Deposit or Withdrawal Funds

Deposit or Withdrawal Funds

How to deposit or withdrawal funds

How to Trade/Swap?
How to Deposit Fiat Currency
How to Deposit Cryptocurrency
How to Withdraw Fiat Currency
How to Withdraw Cryptocurrency

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Create Your Multi-Currency Swap Account

Access to multiple fiat & digital currencies

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Create Your Multi-Currency Swap Account

Access to multiple fiat & digital currencies

Low cost and transparent pricing in the market

Licensed and regulated by MAS

Create Your Merchant Account

Access to multiple fiat & digital currencies

Low cost and transparent pricing in the market

One device for all payment methods

dtcpay is a brand of Digital Treasures Center Pte Ltd, which is licensed by the Monetary Authority of Singapore (PS20200531).