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Due to local regulatory requirements, if your registered address is in Singapore, there are limits on how you can use the funds in your dtcpay individual account. Below, we outline the specific stock and flow cap limits that apply to your dtcpay account.
All payment services providers regulated under the PS Act are subject to account balance limits and transaction limits.
'Stock cap' refers to a customer's maximum end-of-day account balance.
'Flow cap' refers to a customer's maximum annual transaction limit.
These caps have been introduced to protect customers by limiting potential losses from their account.
Stock cap : SGD 19,000
Flow cap. : SGD 99,000
Your dtcpay's Wallet may hold a maximum amount (also referred to as “stored value”) of SGD 19,000 at the end of each day. Balances held in other currencies will be converted to SGD equivalent based on the prevailing market exchange rate and aggregated for the purpose of calculating this limit. Once your dtcpay’s Wallet balance reaches SGD 19,000, you will not be able to top up additional funds, or receive transfers that would cause the balance to exceed the Stock Cap.
The total value of your payment, transfer and other transactions over a rolling 365 days period may not exceed SGD 99,000. Meaning, you may conduct up to SGD 99,000 worth of transactions per year.
Once this limit is reached, you will not be able to use your dtcpay Wallet or dtcpay Card to make any further payments, transfers, or transactions until the limit resets based on the rolling 365 days period.
