Full-Time Archives

Senior Card Product Manager

Team

Product

Location

Singapore

Type

Full-Time

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dtcpay is looking for a Senior Card Product Manager to lead our strategic initiatives and drive the growth of our payment business. Suppose you have a deep understanding of the payments industry, a proven track record in developing and executing successful business strategies, and a passion for innovation. In that case, this role is an exciting opportunity for you.

Are you a seasoned professional in the world of card products, looking for an exciting opportunity to drive innovation, growth, and profitability? dtcpay is seeking a dynamic and experienced Senior Card Product Manager to lead and shape our card product offerings. In this role, you will play a pivotal role in driving business success through strategic planning, project management, and collaboration with internal and external stakeholders.

Join us at dtcpay and play a pivotal role in shaping the future of our payment business.

Responsibilities:

Support preparation and implementation of card product programs to deliver business targets & objectives
Act as PO to provide user requirements and drive the card enhancement project delivery
Follow through and co-ordinate with internal stakeholders and manage external vendor suppliers for smooth logistics and execution of programs, for card features maintenance & project enhancement
Formulate product strategies and business plans to drive business growth for card application and usage
Formulate and implement revenue models, pricing and go-to-market strategies to increase profit contribution

Requirements:

University degree with minimum 4 years of card product management
Good understanding of card issuing, spending and chargeback flows
Digitally savvy with a strong interest in cryptocurrency and Fintech

Benefits

Opportunity to work with a dynamic and innovative digital payments.

Exposure to cross-functional collaboration and involvement.

Mentorship and guidance from experienced professionals.

Apply

IT Security Engineer

Team

Location

Singapore

Type

Full-Time

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dtcpay, a digital payments company based in Singapore, is seeking an experienced IT Security Engineer to join our dynamic team.

As the IT Security Engineer, you will be responsible for implementing and maintaining the company’s information security measures and protocols. Your primary objective will be to safeguard our systems, networks, and data from potential threats and cyberattacks. You will play a crucial role in assessing and mitigating risks, conducting security audits, and developing strategies to enhance the overall security posture of the organization.

Responsibilities:

Reporting to the CEO (audit scopes) and CTO (technical scopes)
Diagnose, troubleshoot and respond to infrastructure outages, disruptions or unpredicted challenges with networks, printers and laptops.
Assist in implementing projects related to IT infrastructure.
Help in the development of SOPs and automation related to IT systems such as onboarding/offboarding and self-service platforms.
Create and maintain technical documentation for infrastructure on processes, procedures, plans and configurations.
Assist with managing and coordinating audits such as TRM, PCI-DSS or SOC/ISO27001 in the future.

Requirements:

Prior experience in handling MacOS and Windows based systems.
Network and printer troubleshooting experience.
Excellent problem-solving, critical thinking and applying sound project management to assigned work.Excellent communication (written, verbal and presentation) and interpersonal skills
Ability to work independently on semi ambiguous tasks with limited supervision
Knowledge in managing Google Workspace.
Knowledge in managing JumpCloud.
Knowledge in programming languages suitable for automations like Python.

Benefits

Competitve compensation and benefits packages

Opportunity to work with a dynamic and innovative digital payments.

Exposure to cross-functional collaboration and involvement.

Mentorship and guidance from experienced professionals.

Apply

Field Merchant Sales

Team

Sales

Location

Singapore

Type

Full-Time

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JD-Field Merchant Rep

dtcpay, a digital payments company based in Singapore, is seeking an energetic, self-motivated and passionate individual to join our team. As the Field Merchant Sales, you will play a key role to audit and service merchants for our client in Singapore, providing suitable solutions to merchants from sales to payment implementation. He/she will also assist the Sales Director to develop suitable products and enhance relationships with key accounts, partners and acquirers as the company drives for greater fee income.

Responsibilities:

Merchant Acquisition and Merchant Management with POS Terminal experience
Monitor merchant transactions/volume and formulate appropriate merchant retention strategies to minimize attrition.
Provide quality service to all merchants with respect to their merchant/gateway services. Support Merchant Acquisition Team on registration, changes, terminal arrangement, or updates of merchant details as well as termination.
Obtain adequate documentation in line with KYC policies at the time of new merchant sign-ups to ensure compliance with regulatory requirements.
All information gathered from merchants needs to be input into the system for reporting.
Able to adapt to any ad hoc activities that are being assigned.

Requirements:

Minimum 2 years’ of retail store or sales experience.
Previous experience in a customer service role is preferred.
Proactive, able to work independently and as part of a team with commission incentives
Fluency in English is required and preferably in Mandarin as well, to liaise with Mandarin-speaking merchants.
Knowledge of the Singapore retail market.
Excellent communication and negotiation skills.
Ability to work independently and as part of a team.

Benefits

Competitve compensation and benefits packages

Opportunity to work with a dynamic and innovative digital payments.

Exposure to cross-functional collaboration and involvement.

Mentorship and guidance from experienced professionals.

Apply

Relationship Manager

Team

Sales

Location

Singapore

Type

Full-Time

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dtcpay is looking for a Sales/Relationship Manager to drive our business growth. have a passion for building relationships, closing deals, and driving revenue, then this opportunity is perfect for you. As the Sales/Relationship Manager at dtcpay, you will be responsible for identifying potential clients, nurturing existing relationships, and implementing effective sales strategies to expand our customer base. Your strong communication and negotiation skills will be essential in establishing trust, understanding client needs, and presenting our solutions in a compelling manner.

Additionally, you will collaborate closely with our marketing and product teams to ensure a seamless customer experience and gather valuable insights for further business development.

Join our dynamic team at dtcpay and contribute to our mission of revolutionizing the payment industry.

Responsibilities:

Develop and implement sales strategies to achieve revenue targets
Lead, mentor and manage a team of sales representatives and account managers
Build and maintain relationships with key partners and clients
Identify and pursue new business opportunities and partnerships
Collaborate with marketing, product and customer support teams to ensure consistent messaging and customer experience
Analyze market trends, customer needs and competitor activities to optimize sales and business development efforts
Provide regular sales reports and forecasts to senior management

Requirements:

Bachelor’s degree in Business, Marketing or a related field
5+ years of experience in sales management, preferably in the digital payments or cryptocurrency industry
Proven track record of achieving sales targets and developing successful business relationships
Strong leadership and team management skills
Excellent communication and negotiation skills
Fluent in Mandarin and English
Ability to work independently and as part of a team
Strong analytical and problem-solving skills

Benefits

Opportunity to work with a dynamic and innovative digital payments.

Exposure to cross-functional collaboration and involvement.

Mentorship and guidance from experienced professionals.

Apply

Business Analyst

Team

Business

Location

Singapore

Type

Full-Time

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dtcpay, a digital payments company based in Singapore, is seeking an energetic, self-motivated and passionate individual to join our Sales team. As the Business Analyst, you will play a key role in optimizing our revenue growth models.

You will collaborate closely with product managers, developers, and sales teams to ensure our client engagement decisions are data-driven based on insights from our CRM and client transactions. He/she will also assist the Group CEO in a variety of innovative projects to develop market-leading products and ensure we are top of mind for relationships with key accounts and partners as the company builds toward higher growth objectives.

Responsibilities:

Operate as the go-to person for navigating key resources towards our growth targets by using data-driven decision making
Produce and manage data visualization dashboards and key insights around Sales KPIs, client engagement and business objectives
Develop efficiencies in sales engagements and customer servicing using Hubspot templates, views and ticketing
Manage automated processes for internal approvals, stakeholder/project management on enterprise systems such as Lark
Provide sales and administrative support to ensure the conversion of new leads becomes a new business

Requirements:

The position requires a minimum of 2 years of relevant business analyst experience with a fintech or financial services firm
Bachelor’s degree in a quantitative area of study including engineering, finance, science, etc
Strong quantitative and analytical skills, with proficiency in data languages and business intelligence tools (SQL, Looker, etc)
Prior experience or strong interest in cryptocurrencies, digital payments or financial services desired

Benefits

Opportunity to work with a dynamic and innovative digital payments.

Gain practical experience in data analysis and visualization tools.

Exposure to cross-functional collaboration and involvement.

Mentorship and guidance from experienced professionals.

Potential convert to a full-time employment.

Apply