Job Type: Full-Time

dtcpay is recently honoured as Disruptor of the Year and Paytech of the Year at the Asia Fintech Awards, with strong foundations in Singapore and Hong Kong, we’re launching our global journey starting from Malaysia. Our Malaysia office, DTC Academy Sdn. Bhd. is seeking a experienced Tester / Test Engineer / Product QA (IT) to join our dynamic team.

As the Tester / Test Engineer / Product QA (IT), you will be responsible for shaping our technological backbone, ensuring scalable, efficient, and secure systems.

Responsibilities:

• Plan, execute, and oversee product inspection and testing for quality and conformance to specifications and deliverables.
• Assist in creating product documentation including specifications, user guides, and training materials.
• Investigate reports of product quality issues and ensure resolution in accordance with company guidelines and regulatory requirements.
• Develop or update procedures for capture, investigation, and documentation of product complaints.
• Gather and analyze customer feedback to improve product features and user experience.
• Assist in product testing, quality assurance, and bug tracking processes.
• Collaborate with quality assurance teams to ensure product quality.
• Support project managers in coordinating product development activities and timelines.
• Help track project progress and ensure deadlines are met.
• Provide training and support to internal teams on product features and updates.
• Monitor risk-management procedures, maintain problem logs, and report issues to managers and product developers.

Requirements:

• Min. 2 years of relevant working experience in similar industry.
• Proficiency in English and Mandarin as you are required to communicate with Chinese counterparts.
• Knowledge of quality assurance terminology, methods, and tools.
• Superb computer skills, including database management.
• Analytical mindset for data interpretation and problem-solving.
• Familiarity with product development processes and methodologies.
• Excellent analytical, problem-solving, and decision-making skills.
• Proficiency in best practices for testing, version control, and defect management.
• Understanding of agile/scrum methodology and how QA functions within it.
• Knowledge of cryptocurrencies or digital payments is a plus.

Benefits

18 days annual leave

Competitve compensation and benefits packages

Regional exposure and career growth opportunities

Opportunity to work with a dynamic and innovative digital payments.

Exposure to cross-functional collaboration and involvement.

Mentorship and guidance from experienced professionals.

dtcpay is recently honoured as Disruptor of the Year and Paytech of the Year at the Asia Fintech Awards, with strong foundations in Singapore and Hong Kong, we’re launching our global journey starting from Malaysia. Our Malaysia office, DTC Academy Sdn. Bhd. is seeking a experienced Cybersecurity Manager to join our dynamic team.

The Cybersecurity Manager will report directly to the Head of IT Security and oversee dtcpay’s comprehensive cybersecurity strategy across Offensive Security (Red Team), Defensive Security (Blue Team), and Governance, Risk, and Compliance (GRC). This role blends technical expertise, risk management, and strategic oversight to strengthen organizational security, ensure compliance with regulatory frameworks, and minimize third-party risks.

Responsibilities:

1. Offensive Security (Red Team)

• Oversee and coordinate penetration tests, vulnerability assessments, and red team exercises across systems, networks, and applications.
• Simulate real-world cyberattacks to identify vulnerabilities and weaknesses in security controls.
• Develop and refine offensive security playbooks to address evolving threats.
• Work closely with development and infrastructure teams to address identified vulnerabilities.

2. Defensive Security (Blue Team)

• Manage threat detection, analysis, and response operations using SIEM, EDR, IDS/IPS, and cloud-native tools (eg. Goggle Workspace security, Palo Alto, AWS Security Hub, etc.)
• Oversee threat-hunting programs to proactively identify and eliminate security threats.
• Lead incident response activities, including investigation, containment, remediation, and post-incident analysis.
• Continuously optimize detection rules, monitoring systems, and automated response workflows.

3. Governance, Risk, and Compliance (GRC)

Risk Management:

• Conduct regular risk assessments, including risk identification, evaluation, and mitigation strategies.
• Ensure risks are documented in the Risk Register and regularly reviewed.

Third-Party Risk Management (TPRM):

• Develop and manage a robust Third-Party Risk Management (TPRM) program.
• Conduct due diligence assessments of vendors, suppliers, and service providers.
• Ensure vendor compliance with security requirements, SLAs, and contractual obligations.

Compliance and Policy Management:

• Ensure adherence to regulatory standards such as ISO 27001, PCI DSS, SOC 2, and other relevant frameworks.
• Act as the primary point of contact during audits and regulatory assessments.
• Maintain and update security policies, standards, and procedures in alignment with industry best practices.

Documentation and Reporting:

• Develop and maintain comprehensive GRC documentation, including policies, procedures, reviews, logs, etc. and compliance reports.
• Provide regular updates on risk posture, compliance status, and mitigation efforts.

4. Business Continuity and Disaster Recovery (BCP/DR)

• Lead the development, maintenance, and testing of Business Continuity Plans (BCP) and Disaster Recovery Plans (DRP).
• Coordinate BCP/DR exercises to validate recovery strategies and identify areas for improvement.
• Ensure systems and data backups are secure, tested, and compliant with retention policies.

5. Security Awareness and Training

• Design and implement cybersecurity awareness programs tailored for employees, contractors, and third-party vendors.
• Conduct regular training sessions, phishing simulations, and security workshops.
• Foster a security-first culture across the organization.

6. Team Leadership and Mentorship

• Manage a team of Red & Blue Team security.
• Foster an environment of collaboration, accountability, and continuous improvement.
• Set team goals, monitor performance, and support professional development.

Requirements:

• Minimum 6+ years of experience in cybersecurity, with 3+ years in a managerial role.
• Extensive experience across offensive security (Red Team), defensive operations (Blue Team), and GRC practices.
• Strong understanding of Technology Risk Management (ERM) and Third-Party Risk Management (TPRM) frameworks.
• Hands-on experience with SIEM platforms, endpoint security, EDR tools, vulnerability management systems, and cloud security tools.
• Proficiency in risk assessments, audit preparation, and policy documentation.
• Solid understanding of ISO 27001, PCI DSS, SOC 2, GDPR compliance requirements.
• Familiarity with BCP and DR frameworks and their practical implementation.

Preferred Education and Certifications:

• Diploma or Degree in fields like IT, computing, computer science, cybersecurity, etc.
• CISSP, CISM, AWS Security, OSCP, Comptia Security+, CEH, etc.

Benefits

18 days annual leave

Competitve compensation and benefits packages

Opportunity to work with a dynamic and innovative digital payments.

Exposure to cross-functional collaboration and involvement.

Mentorship and guidance from experienced professionals.

dtcpay is recently honoured as Disruptor of the Year and Paytech of the Year at the Asia Fintech Awards, with strong foundations in Singapore and Hong Kong, we’re launching our global journey starting from Malaysia. Our Malaysia office, DTC Academy Sdn. Bhd. is seeking a experienced Technical Support Engineer to join our dynamic team.

As the Technical Support Engineer, you will be responsible for shaping our technological backbone, ensuring scalable, efficient, and secure systems.

Responsibilities:

• Leverage advanced monitoring tools to ensure the stability and performance of critical systems and applications, identifying issues before they impact the business.
• Respond swiftly to incidents, diagnosing and resolving issues with a focus on root cause analysis.
• Escalate complex issues while providing detailed handovers to ensure efficient resolution.
• Ensure timely and accurate assistance.
• Monitor daily operations, ensuring all transactions are processed correctly and on time.
• Collaborate with the operations team to address client issues.
• Maintain detailed documentation of incidents, solutions, and improvements.
• Participate and contribute to postmortem meetings to derive insights and action items for future improvement.
• Participate in an on-call schedule, ensuring system availability and responding to issues outside of regular business hours.
• Ensure system security and compliance by adhering to best practices in infrastructure management, including patching, security auditing, and vulnerability management.
• Improvise existing or implement new operational processes to improve efficiency and service quality.

Requirements:

• Min. 2 years hands-on experience with cloud platforms such as AWS.
• Proficiency in English and Mandarin as you will need to liaise with Chinesse counterparts.
• Strong knowledge in Mac OS and Linux administration.
• Well versed in microservices architecture.
• Experience in using Docker.
• Networking fundamentals and monitoring fundamentals (e.g. logs, metrics).
• Good communication skills and documentation skills.
• Willing to work on-call/shifts if necessary.

Advantages

• OpsGenie/Pagerduty
• Grafana/Prometheus
• OpenVPN
• Java

Benefits

18 days annual leave

Competitve compensation and benefits packages

Regional exposure and career growth opportunities

Opportunity to work with a dynamic and innovative digital payments

Exposure to cross-functional collaboration and involvement

Mentorship and guidance from experienced professionals