Singapore – dtcpay

Internship – Compliance

Team

Compliance

Location

Singapore

Type

Internship

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We are a MAS licensed startup that has been in business for the past 5 years. We have recently been recognized as the PayTech of the Year at 2024 Asia FinTech Awards. With a profitable MVP, we are now focused on scaling our business model globally.

We are looking for a Compliance Intern to join our team. This role offers a valuable opportunity to gain hands-on experience in regulatory compliance, risk assessment, and business operations. The ideal candidate is detail-oriented, analytical, and eager to learn about compliance in a fast-paced environment.

Responsibilities

Conduct Regulatory Compliance Gap Assessments to identify areas for improvement and ensure adherence to legal and industry standards.
Assist with Regulatory Filings, ensuring timely and accurate submissions to relevant authorities.
Support Contract Vetting by reviewing agreements for compliance risks and regulatory concerns.
Provide assistance with Compliance Due Diligence Questionnaires (DDQ), ensuring accurate and complete responses to support business partnerships.

Requirements:

Currently studying or recently completed a degree in Accounting, Finance, Law, Business degree.
Some understanding of Payment Service Act and any applicable regulations in Singapore affecting the payment, fintech, and cryptocurrency business. Knowledge in corresponding regulations under different countries and/or jurisdictions would be a strong plus.
Excellent communication and business partnering skills and can collaborate effectively with multiple stakeholders.
Excellent written and verbal communication skills (bilingual preferred – Mandarin and English).
Excellent analytical and critical thinking skills.
High ethical and integrity standards, self-driven, fast learning and independence are required.

Benefits

Regional exposure and career growth opportunities

Opportunity to work with a dynamic and innovative digital payments

Exposure to cross-functional collaboration and involvement

Mentorship and guidance from experienced professionals

Apply

Internship – Finance

Team

Finance

Location

Singapore

Type

Full-Time

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We are looking for Finance Intern to join our team. This role provides a great opportunity to gain hands-on experience in financial analysis, accounting, and business operations. The ideal candidate is analytical, detail-oriented, and eager to learn about finance in a fast-paced environment.

Responsibilities:

Process and verify financial claims accurately and in a timely manner.
Review supporting documents and ensure compliance with company policies and regulatory requirements.
Assist in reconciling discrepancies and resolving claim-related issues.
Maintain and update financial records and claim processing reports.
Coordinate with internal teams and external stakeholders for claim approvals and follow-ups.
Provide administrative support to the finance department as needed.

Requirements:

Currently studying or recently completed a degree in Finance, Accounting, or related field.
Good attention to detail and strong organizational skills.
Basic knowledge of financial processes.
Proficient in Microsoft Office (Excel, Word).
Good communication skills, both written and verbal in English and Mandarin.

If you meet these qualifications and are passionate about finance, we encourage you to apply for this role. Join us in shaping compelling content that drives learning and engagement across our organization. Apply now to be a part of our dynamic team.

Benefits

Regional exposure and career growth opportunities

Opportunity to work with a dynamic and innovative digital payments

Exposure to cross-functional collaboration and involvement

Mentorship and guidance from experienced professionals

Apply

Internship – Marketing (Event)

Team

Marketing

Location

Singapore

Type

Full-Time

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We are looking for Marketing Intern (Event) to join our team. This role provides a great opportunity to gain hands-on experience in event planning, marketing coordination, and brand promotion. The ideal candidate is enthusiastic, detail-oriented, and eager to learn about marketing in a fast-paced environment.

Responsibilities:

Assist in event planning and execution, ensuring smooth logistics and operations.
Support on-site event management, including setup, guest assistance, and coordination with vendors.
Help prepare event materials, such as brochures, banners, and promotional giveaways.
Collaborate with the internal team to develop event-related content for social media and promotional campaigns.
Conduct research on market trends, potential event opportunities, and competitor activities.
Assist in tracking event performance metrics and compiling post-event reports.
Perform other administrative tasks as needed to support the marketing team.

Requirements:

Currently studying or recently completed a degree in Marketing, Communications, or related field.
Strong organizational and multitasking skills.
Proficiency in Microsoft Office and social media platforms.
Good communication skills, both written and verbal in English and Mandarin.

If you meet these qualifications and are passionate about events and marketing, we encourage you to apply for this role. Join us in shaping compelling content that drives learning and engagement across our organization. Apply now to be a part of our dynamic team.

Benefits

Regional exposure and career growth opportunities

Opportunity to work with a dynamic and innovative digital payments

Exposure to cross-functional collaboration and involvement

Mentorship and guidance from experienced professionals

Apply

Risk Manager

Team

Compliance

Location

Singapore

Type

Full-Time

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As the Risk Manager, you will be responsible for the planning, implementation, and management of all risk-related activities, including setting up risk management policies, frameworks, and measures for card payments in accordance with regulatory requirements.

You will support the executive team in making decisions relating to risk management strategy, including ensuring adequate reserves across all asset classes (i.e. digital cryptocurrencies and fiat) and managing market exposure. You will also maintain and implement rules for the Visa Risk Rule Engine (VRM), provide specialist advice on chargeback processes, identify and investigate fraudulent chargeback claims, and address customer billing issues. Additionally, you will manage customer queries related to chargebacks, liaise with external stakeholders on chargeback matters, develop and maintain chargeback processes and Standard Operating Procedures (SOPs), perform ongoing card issuing transaction monitoring, and ensure that the company meets its legal and regulatory risk requirements.

Responsibilities

Setup risk management policies, framework and measures for card payments in accordance to regulatory requirements
Maintain and implement rules for Visa Risk Rule Engine (VRM)
Provide specialist advice and guidance on chargeback processes
Identify and investigate fraudulent chargeback claims
Identify and address any issues with customer billing
Manage customer queries relating to chargebacks
Liaise with external stakeholders on chargeback matters
Develop and maintain chargeback processes and Standard Procedures (SOP)
Perform ongoing card issuing transaction monitoring
Ensure that the company meets its legal and regulatory risk requirements

Requirements

Bachelor’s degree in economics, finance, business administration or a similar discipline, At least 3 years of experience in finance and/or credit operations.
Prior experience as a risk manager or in a similar role.
Solid knowledge of risk management principles.
Excellent communication, analytical, and problem-solving and communication skills.
Fluent in Mandarin and English.
Knowledge of cryptocurrencies or digital payments is a plus.

Benefits

18 days annual leave

Competitve compensation and benefits packages

Regional exposure and career growth opportunities

Opportunity to work with a dynamic and innovative digital payments

Exposure to cross-functional collaboration and involvement

Mentorship and guidance from experienced professionals

Apply

Senior/ Operations Associate (Payment/Card)

Team

Customer Service & Operations

Location

Singapore

Type

Full-Time

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dtcpay is looking for a Senior Operations Associate in Singapore office to lead our strategic initiatives and drive the growth of our payment business. As the Senior Operations Associate, you will be responsible for managing customer support issues, and providing support in the onboarding process. Proficiency in relevant systems such as Google Suite, Lark, and Hubspot is desired, and a background in cryptocurrencies or digital payments is a plus.

Join us at dtcpay and play a pivotal role in shaping the future of our payment business.

Responsibilities:

Work closely with the Operations Manager to oversee daily business operations.
Provide advisory support and assistance to Business partners related to customer onboarding and data maintenance, and work closely with Business to contribute positively on the documentation, not limited to Account Opening, Maintenance, Credit Documentation reviews etc.
Perform day to day management of the account opening and maintenance processing, including daily management of in-process, pending, and service related activities.
Understands new customer requirements and ensures adequate support to new customer requirements and initiatives.
Conduct periodic self-reviews to identify gaps in processes and appropriate remediation to eliminate operational risks.
Work closely with various departments including Compliance, Customer Service, Marketing, Tech etc.
Develop and maintain good merchant relationships, including conducting on-site training and deployment of payment terminals.
Experience in writing, revising, and maintaining standard operating procedures is a plus.

Qualifications:

3+ years of experience in Business Administration, Product Support, Sales Support, Operations Management, or any related field, with at least 2 years in the card/payment field.
Customer-oriented, attentive to details, compliance and control oriented, diligent, proactive and able to work under pressure.
Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
Ability to work in a fast-paced, dynamic environment and manage multiple tasks simultaneously.
Good command of spoken and written English and Mandarin as you will need to liaise with Chinese counterparts.
Knowledge of cryptocurrencies or digital payments is a plus.

Benefits

18 days annual leave

Competitve compensation and benefits packages

Regional exposure and career growth opportunities

Opportunity to work with a dynamic and innovative digital payments

Exposure to cross-functional collaboration and involvement

Mentorship and guidance from experienced professionals

Apply

Head of Compliance

Team

Compliance

Location

Singapore

Type

Full-Time

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In this key leadership role, you will establish compliance processes and develop strategies to ensure dtcpay upholds a high standard of integrity and adheres to regulatory standards across all operations.

Join us at dtcpay and take a leading role in protecting the future of our payment business.

Responsibilities:

Lead the compliance team in achieving compliance objectives by communicating and enforcing organizational values, policies and processes company-wide.
Minimize legal risks by understanding current & proposed legislation, enforcing regulations, recommending new processes, and complying with legal requirements.
Conduct quarterly compliance audits and perform regular surveillance, reporting to the Board and senior management on the appropriateness and effectiveness of existing systems and controls, with recommendations for enhancement.
Provide strategic commercial advice and compliance support for all matters relating to dtcpay’s activities.
Oversee the accuracy and effectiveness of AML/CFT controls.
Work with internal teams to enhance policies & processes and create effective monitoring of controls.
Keep abreast of industry trends and best practices in compliance.

Qualifications:

Bachelor’s Degree or above in Business, Law, Finance or related fields.
At least 8 years of relevant compliance / AML experience from crypto, fintech, payment companies or financial institutions.
International Compliance Association (ICA) certification, Certified Securities Compliance Professional (CSCP)
Experience with AML/KYC requirements and onboarding of clients and investors to regulated entities.
Understanding of Payment Services Act and other current regulations affecting payments, fintech, cryptocurrencies and similar financial services in Singapore and in different countries would be a strong plus
Excellent communication skills to communicate and collaborate effectively with business partners and relevant stakeholders.
Excellent written and verbal communication skills.
Good command of Mandarin (written and spoken).
A self-driven individual with a high standard of integrity and work ethics.

Benefits

Opportunity to work with a dynamic and innovative digital payments.

Exposure to cross-functional collaboration and involvement.

Mentorship and guidance from experienced professionals.

Apply