Operation Associate

Operation Associate

Team

Operations

Location

Malaysia

Type

Full-Time

dtcpay is looking for an Operation Associate to lead our strategic initiatives and drive the growth of our payment business.

Suppose you possess a proactive approach to problem-solving, and a passion for streamlining business processes. In this role, you will play a key part in supporting our operational processes, facilitating efficient workflow, and helping our team achieve its goals. If you possess a sharp eye for detail, and enjoy working collaboratively in a dynamic setting, we encourage you to apply.

Join us at dtcpay and play a pivotal role in shaping the future of our payment business.

Responsibilities
  • Work closely with the operations manager to oversee daily business operations.
  • Provide all-round administrative support to the operation department.
  • Provide advisory supports and assistance to Business partners related to customer onboarding and data maintenance, and work closely with Business to contribute positively on the documentation limited to Account Opening, Maintenance, KYC, Credit Documentation reviews etc.
  • Performs day to day management of the account opening and maintenance processing, including daily management of in-process, pended, and service related activities.
  • Understands new customer requirements and ensures adequate support to new customer requirements and initiatives.
  • Conduct periodic self-reviews to identify gaps in processes and appropriate remediation to eliminate operational risks.
  • Develop and maintain good merchant relationships.

Qualifications
  • With 2+ years’ experience in Business Administration, Operations Management, or a related field.
  • Customer-oriented, attentive to details, compliance and control oriented, diligent, proactive and able to work under pressure.
  • Excellent communication and interpersonal skills, with the ability to collaborate effectively with cross-functional teams.
  • Ability to work in a fast-paced, dynamic environment and manage multiple tasks simultaneously.
  • Good command of spoken English and Mandarin.
  • Knowledge of cryptocurrencies or digital payments is a plus.

Benefits
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Opportunity to work with a dynamic and innovative digital payments.

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Exposure to cross-functional collaboration and involvement.

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Mentorship and guidance from experienced professionals.

Apply

Video Editor

Video Editor

Team

Marketing

Location

Malaysia

Type

Full-Time

dtcpay is looking for a Video Editor to lead our strategic initiatives and drive the growth of our payment business.

Suppose you possess a keen understanding of visual storytelling, a track record of crafting compelling video content, and a passion for innovation in the realm of media production. In this scenario, this role presents an exciting opportunity for a Video Editor based in Malaysia. This position offers a chance to contribute your expertise to our creative endeavors, shaping engaging video content that resonates with our audience and drives our brand forward. If you thrive on transforming raw footage into captivating narratives, possess a sharp eye for detail, and enjoy working collaboratively in a dynamic setting, we encourage you to apply.

Join us at dtcpay and play a pivotal role in shaping the future of our payment business.

Responsibilities
  • Editing and assembling raw video footage to create engaging and compelling video content.
  • Understanding video editing techniques like splicing, sound balancing, color correction, color grading, trimming, adding transitions, and applying visual effects to enhance video quality.
  • Organizing and managing all audio and video assets to ensure a smooth workflow.
  • Optimizing video content for different platforms and audience preferences.
  • Manage different social media platforms such as Twitter, TikTok, Instagram and YouTube.
  • Responsible for uploading and updating the video platform.

Qualifications
  • 1 years or above related working experience in new media operations.
  • Hands-on experience with editing software, including Adobe After Effects, Final Cut Pro X, Avid Media Composer, Lightworks, and Premier. accounting or audit firm experience will be an advantage.
  • Have solid prior experience as a video editor or live streaming.
  • Good at color grading sense and skills and are able to tell a story through editing.
  • Perform simple 2D animation, Motion graphics, and VFX.
  • Proficiency in spoken and written English and Chinese is required.

Benefits
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Opportunity to work with a dynamic and innovative digital payments.

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Exposure to cross-functional collaboration and involvement.

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Mentorship and guidance from experienced professionals.

Apply