Get started
To create your account, kindly complete the account opening form. After filling out the form, you will receive an invitation to complete your online ID verification process. Please note that this applies to non-face-to-face customers only.
What you’ll need
- Company documents (e.g: ACRA Bizfile Report, Certificate of Incorporation/Formation, Certificate of Incumbency)
- Signed Organisational Chart
- If you qualify as a complex shareholding structure (above 3 layers), our customer service team will reach out to obtain further information
- Memorandum and Articles of Association
- Board of Resolution or Letter of Authorisation. You may download the template here.
- Registration names of Directors and Shareholders (For Singapore companies, this is shown in the ACRA Bizfile)
- Mobile number and email address for all the Ultimate Beneficial Owners (UBO) and Authorised Persons (for merchant, the Authorised Persons need not be detailed in a board resolution)
- Proof of Residency for all Ultimate Beneficial Owners (UBO) and Authorised Persons
- Settlement bank details and sample cheque of merchant’s bank account for application or bank statement.
- Photos for the store with company name signboard, the cashier collection point and the internal space
We doesn’t charge a fee to create or maintain your dtcpay account. Learn about fees and limits.