Department: Product

dtcpay is a MAS-licensed payment service provider that bridges traditional finance and digital assets. We enable businesses to accept and make payments in both fiat and digital currencies, delivering secure, efficient, and seamless payment experiences across borders. As we expand our footprint worldwide, we are shaping the future of the digital payments space and driving the next chapter of growth.

What You’ll Do:

• Define and execute the product vision and roadmap for FX and cross-border payment services, focusing on designing innovative rate management and execution options while delivering a seamless and delightful customer experience.
• Drive end-to-end product development including conceptualisation, design, build, test and deployment by working with UI/UX, technology, operations and compliance teams.
• Manage external partners in integrating to their solution platforms and setup proper operational/support processes as part of implementation.
• Define and execute project plans, breaking down tasks, mapping dependencies and identifying the critical path to ensure high quality and on-time product deliveries.
• Perform regular competitive landscape analysis including pricing, features, target customers, support/SLA etc. to ensure effective market positioning of our products.
• Identify and implement opportunities to drive innovation, revenue and volume.
• Set product pricing and manage end to end costs to ensure product profitability with a short and long term view.
• Collaborate with Sales & Marketing team to develop customer value propositions, marketing collaterals and training materials.
• Review and ensure proper processes and controls are in place for risk mitigation and compliance with applicable policies and regulations.
• Understand/define/track product metrics and collect user feedback to optimise user experience and performance.
• Support post-implementation tasks such as user training, problem investigation e.g. payment rejections, post implementation review and escalation.
• Act as internal product expert to answer product related questions.

What We’re Looking For:

• Minimum Bachelor’s Degree (Computer Science is highly preferred).
• 1-3 years of experience in a product management/development role (experience in cross-border or QR code payments is highly preferred).
• Proficient in both English and Mandarin as you will need to work closely with Chinese vendors.
• Strong analytical ability, attention to details and data-driven decision making ability.
• Can-do attitude, willingness to learn and listen, ability to work independently, and strong drive to get things done.
• Excellent communication skills to manage internal and external stakeholders.
• Fast learner and ability to thrive in high stress environment.

Benefits

Competitive compensation and benefits packages

Regional exposure and career growth opportunities

Opportunity to work with a dynamic and innovative digital payments

Exposure to cross-functional collaboration and involvement

Mentorship and guidance from experienced professionals

dtcpay is a MAS-licensed payment service provider that bridges traditional finance and digital assets. We enable businesses to accept and make payments in both fiat and digital currencies, delivering secure, efficient, and seamless payment experiences across borders. As we expand our footprint worldwide, we are shaping the future of the digital payments space and driving the next chapter of growth.

We are seeking strategic and results-driven professionals for Card Product Manager. The Card Product Manager will oversee the growth and execution of our card issuance programs, focusing on delivering scalable, customer-centric solutions for both B2B and B2C segments. The role requires strong technical expertise, cross-functional collaboration, and a deep understanding of product strategy to drive innovation in the Fintech space.

What You’ll Do:

• Lead the preparation and execution of card product programs to achieve business targets and objectives.
• Act as the Product Owner (PO), defining user requirements and driving the successful delivery of card enhancement projects.
• Coordinate with internal stakeholders and manage external partners, including Card Schemes, Card Processors, and Card Manufacturers, to ensure seamless program execution, logistics, and feature enhancements.
• Develop and implement product strategies and business plans to drive growth in card applications and usage across both B2B and B2C models.
• Define and execute revenue models, pricing structures, and go-to-market strategies to maximize profitability.

What We’re Looking For:

• At least 2 years of experience in card issuing product management, with a strong understanding of card issuing processes, spending behaviors, and chargeback flows.
• Minimum Bachelor’s degree in a relevant field (e.g., Computer Science, Business, Finance) or equivalent practical experience.
• Proficiency in API development, card issuance, and FinTech trends, with a keen interest in cryptocurrency and digital payments.
• Proficiency in both English and Mandarin, as the role requires close collaboration with Chinese teams and vendors.
• Strong analytical ability, attention to detail, and a data-driven approach to decision-making.
• A can-do attitude with the ability to work independently, thrive in a fast-paced, high-stress environment, and quickly adapt to new challenges.
• Excellent communication skills to effectively collaborate with internal and external stakeholders.
• Interest or experience in Web3 and FinTech is a plus.

Benefits

Competitive compensation and benefits packages

Regional exposure and career growth opportunities

Opportunity to work with a dynamic and innovative digital payments

Exposure to cross-functional collaboration and involvement

Mentorship and guidance from experienced professionals

dtcpay is a MAS-licensed payment service provider that bridges traditional finance and digital assets. We enable businesses to accept and make payments in both fiat and digital currencies, delivering secure, efficient, and seamless payment experiences across borders. As we expand our footprint worldwide, we are shaping the future of the digital payments space and driving the next chapter of growth.

We are seeking strategic and results-driven professionals for API Product Manager. The API Product Manager will lead the development and expansion of our API suite, including Payment, Card Issuing & Swap. This role involves shaping the API strategy, driving seamless integrations, and ensuring an exceptional developer experience. The role require strong technical expertise, cross-functional collaboration, and a deep understanding of product strategy to drive innovation in the Fintech space.

What You’ll Do:

• Define and execute the strategic vision and roadmap for our suite of APIs (e.g., Payment, Card Issuing & Swap), ensuring alignment with company goals and customer needs.
• Work closely with engineers and stakeholders to deliver API capabilities, balancing technical feasibility with business priorities.
• Advocate for API usability and best practices, ensuring an exceptional developer experience through strong documentation and functionality.
• Actively engage in product development, from defining requirements to reviewing technical solutions, ensuring successful delivery of the product.
• Lead the delivery of successful client API integrations and provide support to the Sales team on API-related queries.
• Represent the API product line in leadership discussions, providing insights and updates to internal and external stakeholders.
• Own the pricing, packaging, and go-to-market (GTM) strategy for the API Platform.

What We’re Looking For:

• At least 3 years of experience in API design, integrations, and documentation.
• Minimum Bachelor’s degree in a relevant field (e.g., Computer Science, Business, Finance) or equivalent practical experience.
• Proficiency in API development, card issuance, and FinTech trends, with a keen interest in cryptocurrency and digital payments.
• Proficiency in both English and Mandarin, as the role requires close collaboration with Chinese teams and vendors.
• Strong analytical ability, attention to detail, and a data-driven approach to decision-making.
• A can-do attitude with the ability to work independently, thrive in a fast-paced, high-stress environment, and quickly adapt to new challenges.
• Excellent communication skills to effectively collaborate with internal and external stakeholders.
• Interest or experience in Web3 and FinTech is a plus.

Benefits

Competitive compensation and benefits packages

Regional exposure and career growth opportunities

Opportunity to work with a dynamic and innovative digital payments

Exposure to cross-functional collaboration and involvement

Mentorship and guidance from experienced professionals

dtcpay is a MAS-licensed payment service provider that bridges traditional finance and digital assets. We enable businesses to accept and make payments in both fiat and digital currencies, delivering secure, efficient, and seamless payment experiences across borders. As we expand our footprint worldwide, we are shaping the future of the digital payments space and driving the next chapter of growth.

We are looking for a Product Manager deeply passionate about transforming user insights into impactful, customer-focused solutions. This role will expand and build upon the vision of the product, define features, and drive execution with our Engineering & Design teams. The ideal candidate has solid experience building innovative technologies from scratch, is driven by data and the need to build world-class products, and has a pragmatic approach to getting high-impact enhancements to market quickly. Experience in product planning, customer discovery, and implementing product development processes is all vital for this role.

What You’ll Do:

• Leverage market research, customer data, and understanding of business strategy to help build world-class customer-facing mobile and web-based apps for all platform services including crypto, payment and cards. 
• Create experiences that drive growth, customer engagement and revenue. 
• Own the quality of the product and have a “roll-up-your-sleeves” mentality to deliver best in class products. 
• Collaborate with Design, Engineering, Compliance, Operations, Sales, Marketing, and other Product teams to deliver integrated product solutions. 
• Leverage emerging technologies (e.g., AI/ML) to create innovative product features and experiences. 
• Drive alignment on product priorities, timelines, and go-to-market strategies to ensure seamless execution. 
• Coordinate with stakeholders to balance user needs, technical feasibility, and business objectives. 
• Champion user-centric design and data-driven decision-making, ensuring our products exceed customer expectations. 
• Define and manage key product metrics (e.g., user engagement, adoption, conversion rates). 
• Regularly review performance data with cross-functional teams to identify gaps, opportunities, and optimization strategies.

What We’re Looking For:

• Minimum Bachelor’s Degree (Computer Science is highly preferred).
• 3+ years of experience in product management at high-growth technology companies, driving product lifecycle from conception to delivery.
• Experience in crypto or traditional financial assets (professionally or personally).
• Proficient in both English and Mandarin as you will need to work closely with Chinese team.
• Strong analytical ability, attention to details and data-driven decision making ability.
• Can-do attitude, willingness to learn and listen, ability to work independently, and strong drive to get things done.
• Exceptional ability to influence, align, and drive collaboration across diverse functions.
• Fast learner and ability to thrive in high stress environment.

Benefits

Competitive compensation and benefits packages

Regional exposure and career growth opportunities

Opportunity to work with a dynamic and innovative digital payments

Exposure to cross-functional collaboration and involvement

Mentorship and guidance from experienced professionals

dtcpay is a MAS-licensed payment service provider that bridges traditional finance and digital assets. We enable businesses to accept and make payments in both fiat and digital currencies, delivering secure, efficient, and seamless payment experiences across borders. As we expand our footprint worldwide, we are shaping the future of the digital payments space and driving the next chapter of growth.

What You’ll Do:

• Perform UAT (User Acceptance Test) and BRT (Business Readiness Test) of new product features before and after production cutover (UAT) respectively. 
• Work with Product Managers (PM) to develop UAT and BRT test plans for new product features on the mobile app and web interfaces. 
• Document and track issues found to ensure proper follow-up by respective product managers to resolve them. 
• Provide feedback to optimise user experience and performance of product features based on test results. 
• Support PM on user training and post launch issues or customer complains investigation.

What We’re Looking For:

• Min. Diploma in IT related courses is highly preferred. 
• 1-3 years of experience in a software product testing role. 
• Proficiency in both English and Mandarin, as the role requires close collaboration with Chinese teams and vendors.
• Strong analytical ability, attention to details and data-driven decision making ability. 
• Can-do attitude, willingness to learn and listen, ability to work independently, and strong drive to get things done. 
• Excellent communication skills to manage internal and external stakeholders. 
• Fast learner and ability to thrive in high stress environment.

Benefits

Competitive compensation and benefits packages

Regional exposure and career growth opportunities

Opportunity to work with a dynamic and innovative digital payments

Exposure to cross-functional collaboration and involvement

Mentorship and guidance from experienced professionals

dtcpay is a MAS-licensed payment service provider that bridges traditional finance and digital assets. We enable businesses to accept and make payments in both fiat and digital currencies, delivering secure, efficient, and seamless payment experiences across borders. As we expand our footprint worldwide, we are shaping the future of the digital payments space and driving the next chapter of growth.

The Product Designer will play a critical role in creating user-centered designs that align with business goals and enhance the overall user experience. The ideal candidate will have a strong understanding of design principles, user research, and an ability to collaborate across teams to deliver impactful and visually appealing products.

What You’ll Do:

• Create user-centered designs, wireframes, and prototypes, ensuring visual consistency with Figma’s design system.
• Develop interactive prototypes, conduct usability testing, and refine designs based on user feedback.
• Perform research, analyze user behavior, and enhance product design accordingly.
• Work with cross-functional teams, align design with business goals, and manage stakeholder expectations.
• Plan and facilitate design thinking brainstorming workshops to support ideation and creation of UX artifacts for our product scoping and delivery planning.
• Stay updated on trends, drive innovation, and enhance the company’s design culture.

What We’re Looking For:

• Attached portfolio link in your CV to showcase your portfolio.
• Bachelor’s Degree in UI/UX Design, Multimedia Design, Computer Science or any other related field.
• Min. 4 years of relevant experience in UI/UX design. Less experience will be considered for junior role.
• Proficient in English and Mandarin as you will need to liaise with Chinese vendor.
• Able to conceptualize and explore different creative solutions to bring innovative ideas to market.
• Experienced in using Figma design system components, ensuring a consistent visual language and cohesive user experience across our products and platforms.
• Skilled in producing polished, production-level visual design.
• Proficient in prototyping design solutions using tools like Figma, Framer, or ProtoPie.
• Experienced in conducting user research to make design enhancements.
• Capable in managing stakeholders expectations, set a clear vision, and secure cross-functional alignment.

Benefits

Competitive compensation and benefits packages

Regional exposure and career growth opportunities

Opportunity to work with a dynamic and innovative digital payments.

Exposure to cross-functional collaboration and involvement.

Mentorship and guidance from experienced professionals.