dtcpay is recently honoured as Disruptor of the Year and Paytech of the Year at the Asia Fintech Awards, with strong foundations in Singapore and Hong Kong, we’re launching our global journey starting from Malaysia. Our Malaysia office, DTC Academy Sdn. Bhd. is seeking a experienced Tester / Test Engineer / Product QA (IT) to join our dynamic team.

As the Tester / Test Engineer / Product QA (IT), you will be responsible for shaping our technological backbone, ensuring scalable, efficient, and secure systems.

Responsibilities:

• Plan, execute, and oversee product inspection and testing for quality and conformance to specifications and deliverables.
• Assist in creating product documentation including specifications, user guides, and training materials.
• Investigate reports of product quality issues and ensure resolution in accordance with company guidelines and regulatory requirements.
• Develop or update procedures for capture, investigation, and documentation of product complaints.
• Gather and analyze customer feedback to improve product features and user experience.
• Assist in product testing, quality assurance, and bug tracking processes.
• Collaborate with quality assurance teams to ensure product quality.
• Support project managers in coordinating product development activities and timelines.
• Help track project progress and ensure deadlines are met.
• Provide training and support to internal teams on product features and updates.
• Monitor risk-management procedures, maintain problem logs, and report issues to managers and product developers.

Requirements:

• Min. 2 years of relevant working experience in similar industry.
• Proficiency in English and Mandarin as you are required to communicate with Chinese counterparts.
• Knowledge of quality assurance terminology, methods, and tools.
• Superb computer skills, including database management.
• Analytical mindset for data interpretation and problem-solving.
• Familiarity with product development processes and methodologies.
• Excellent analytical, problem-solving, and decision-making skills.
• Proficiency in best practices for testing, version control, and defect management.
• Understanding of agile/scrum methodology and how QA functions within it.
• Knowledge of cryptocurrencies or digital payments is a plus.

Benefits

Competitve compensation and benefits packages

Opportunity to work with a dynamic and innovative digital payments.

Exposure to cross-functional collaboration and involvement.

Mentorship and guidance from experienced professionals.