dtcpay is a MAS-licensed payment service provider that bridges traditional finance and digital assets. We enable businesses to accept and make payments in both fiat and digital currencies, delivering secure, efficient, and seamless payment experiences across borders. As we expand our footprint worldwide, we are shaping the future of the digital payments space and driving the next chapter of growth.

We are looking for a Product Manager deeply passionate about transforming user insights into impactful, customer-focused solutions. This role will expand and build upon the vision of the product, define features, and drive execution with our Engineering & Design teams. The ideal candidate has solid experience building innovative technologies from scratch, is driven by data and the need to build world-class products, and has a pragmatic approach to getting high-impact enhancements to market quickly. Experience in product planning, customer discovery, and implementing product development processes is all vital for this role.

What You'll Do:

• Leverage market research, customer data, and understanding of business strategy to help build world-class customer-facing mobile and web-based apps for all platform services including crypto, payment and cards. 
• Create experiences that drive growth, customer engagement and revenue. 
• Own the quality of the product and have a “roll-up-your-sleeves” mentality to deliver best in class products. 
• Collaborate with Design, Engineering, Compliance, Operations, Sales, Marketing, and other Product teams to deliver integrated product solutions. 
• Leverage emerging technologies (e.g., AI/ML) to create innovative product features and experiences. 
• Drive alignment on product priorities, timelines, and go-to-market strategies to ensure seamless execution. 
• Coordinate with stakeholders to balance user needs, technical feasibility, and business objectives. 
• Champion user-centric design and data-driven decision-making, ensuring our products exceed customer expectations. 
• Define and manage key product metrics (e.g., user engagement, adoption, conversion rates). 
• Regularly review performance data with cross-functional teams to identify gaps, opportunities, and optimization strategies.

What We're Looking For:

• Minimum Bachelor’s Degree (Computer Science is highly preferred).
• 3+ years of experience in product management at high-growth technology companies, driving product lifecycle from conception to delivery.
• Experience in crypto or traditional financial assets (professionally or personally).
• Proficient in both English and Mandarin as you will need to work closely with Chinese team.
• Strong analytical ability, attention to details and data-driven decision making ability.
• Can-do attitude, willingness to learn and listen, ability to work independently, and strong drive to get things done.
• Exceptional ability to influence, align, and drive collaboration across diverse functions.
• Fast learner and ability to thrive in high stress environment.