Product Manager (Cross-border Payments / FX)
We are a MAS licensed startup that has been in business for the past 5 years. We have recently been recognized as the PayTech of the Year at 2024 Asia FinTech Awards. With a profitable MVP, we are now focused on scaling our business model globally.
We are seeking strategic and results-driven professionals for Card Product Manager. The Card Product Manager will oversee the growth and execution of our card issuance programs, focusing on delivering scalable, customer-centric solutions for both B2B and B2C segments. The role requires strong technical expertise, cross-functional collaboration, and a deep understanding of product strategy to drive innovation in the Fintech space.
What You’ll Do:
- Define and execute the product vision and roadmap for FX and cross-border payment services, focusing on designing innovative rate management and execution options while delivering a seamless and delightful customer experience.
- Drive end-to-end product development including conceptualisation, design, build, test and deployment by working with UI/UX, technology, operations and compliance teams.
- Manage external partners in integrating to their solution platforms and setup proper operational/support processes as part of implementation.
- Define and execute project plans, breaking down tasks, mapping dependencies and identifying the critical path to ensure high quality and on-time product deliveries.
- Perform regular competitive landscape analysis including pricing, features, target customers, support/SLA etc. to ensure effective market positioning of our products.
- Identify and implement opportunities to drive innovation, revenue and volume.
- Set product pricing and manage end to end costs to ensure product profitability with a short and long term view.
- Collaborate with Sales & Marketing team to develop customer value propositions, marketing collaterals and training materials.
- Review and ensure proper processes and controls are in place for risk mitigation and compliance with applicable policies and regulations.
- Understand/define/track product metrics and collect user feedback to optimise user experience and performance.
- Support post-implementation tasks such as user training, problem investigation e.g. payment rejections, post implementation review and escalation.
- Act as internal product expert to answer product related questions.
What We’re Looking For:
- Minimum Bachelor’s Degree (Computer Science is highly preferred).
- 1-3 years of experience in a product management/development role (experience in cross-border or QR code payments is highly preferred).
- Proficient in both English and Mandarin as you will need to work closely with Chinese vendors.
- Strong analytical ability, attention to details and data-driven decision making ability.
- Can-do attitude, willingness to learn and listen, ability to work independently, and strong drive to get things done.
- Excellent communication skills to manage internal and external stakeholders.
- Fast learner and ability to thrive in high stress environment.
Benefits
Competitive compensation and benefits packages
Regional exposure and career growth opportunities
Opportunity to work with a dynamic and innovative digital payments
Exposure to cross-functional collaboration and involvement
Mentorship and guidance from experienced professionals