Product Associate
dtcpay is a MAS-licensed payment service provider that bridges traditional finance and digital assets. We enable businesses to accept and make payments in both fiat and digital currencies, delivering secure, efficient, and seamless payment experiences across borders. As we expand our footprint worldwide, we are shaping the future of the digital payments space and driving the next chapter of growth.
What You’ll Do:
- Perform UAT (User Acceptance Test) and BRT (Business Readiness Test) of new product features before and after production cutover (UAT) respectively.
- Work with Product Managers (PM) to develop UAT and BRT test plans for new product features on the mobile app and web interfaces.
- Document and track issues found to ensure proper follow-up by respective product managers to resolve them.
- Provide feedback to optimise user experience and performance of product features based on test results.
- Support PM on user training and post launch issues or customer complains investigation.
What We’re Looking For:
- Min. Diploma in IT related courses is highly preferred.
- 1-3 years of experience in a software product testing role.
- Proficiency in both English and Mandarin, as the role requires close collaboration with Chinese teams and vendors.
- Strong analytical ability, attention to details and data-driven decision making ability.
- Can-do attitude, willingness to learn and listen, ability to work independently, and strong drive to get things done.
- Excellent communication skills to manage internal and external stakeholders.
- Fast learner and ability to thrive in high stress environment.
Benefits
Competitive compensation and benefits packages
Regional exposure and career growth opportunities
Opportunity to work with a dynamic and innovative digital payments
Exposure to cross-functional collaboration and involvement
Mentorship and guidance from experienced professionals