Product Associate

Product Associate

Team

Product

Location

Malaysia

Type

Full-Time

We are a MAS licensed startup that has been in business for the past 5 years. We have recently been recognized as the PayTech of the Year at 2024 Asia FinTech Awards. With a profitable MVP, we are now focused on scaling our business model globally.

What You’ll Do:
  • Perform UAT (User Acceptance Test) and BRT (Business Readiness Test) of new product features before and after production cutover (UAT) respectively. 
  • Work with Product Managers (PM) to develop UAT and BRT test plans for new product features on the mobile app and web interfaces. 
  • Document and track issues found to ensure proper follow-up by respective product managers to resolve them. 
  • Provide feedback to optimise user experience and performance of product features based on test results. 
  • Support PM on user training and post launch issues or customer complains investigation.

What We’re Looking For:
  • Min. Diploma in IT related courses is highly preferred. 
  • 1-3 years of experience in a software product testing role. 
  • Proficiency in both English and Mandarin, as the role requires close collaboration with Chinese teams and vendors.
  • Strong analytical ability, attention to details and data-driven decision making ability. 
  • Can-do attitude, willingness to learn and listen, ability to work independently, and strong drive to get things done. 
  • Excellent communication skills to manage internal and external stakeholders. 
  • Fast learner and ability to thrive in high stress environment.

Benefits
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Competitive compensation and benefits packages

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Regional exposure and career growth opportunities

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Opportunity to work with a dynamic and innovative digital payments

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Exposure to cross-functional collaboration and involvement

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Mentorship and guidance from experienced professionals

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