dtcpay is a MAS licensed payment service provider that bridges traditional finance and digital assets. We enable businesses to accept and make payments in both fiat and digital currencies, delivering secure, efficient, and seamless payment experiences across borders. As we expand globally, we are shaping the future of digital payments.

We are also recognised as one of Singapore’s Top 10 Startups in the LinkedIn Top Startups 2025 list, a reflection of our momentum and the exciting journey ahead for our team.

What You'll Do:

• Transaction Monitoring: Oversee daily client transactions across digital assets, fiat, and merchant transactions, ensuring accuracy and security.
• Alert Management: Develop alerts for transaction failures and coordinate with the Treasury to resolve pending transactions.
• Record Keeping: Maintain rigorous control over payment records, implementing strong troubleshooting and standard operating procedures.
• Performance Reporting: Generate detailed reports on transaction success rates and payment speeds, collaborating with the Product team to enhance systems and processes.

What We're Looking For:

• Bachelor’s degree in Finance, Accounting, Business Administration, or a related field.
• Preferably 2 years of experience in payment processing, transaction monitoring, or financial operations, particularly in digital assets, fiat, or merchant transactions.
• Experience working in a fast-paced financial environment with a focus on transaction accuracy and process optimization.
• Strong understanding of payment systems, transaction workflows, and digital asset operations.
• Hands-on experience with transaction monitoring tools, payment gateways, and financial software systems is a huge advantage.
• Proficiency in generating and analyzing performance reports related to transaction success rates and payment speeds.
• Experience in developing and managing transaction failure alerts, with the ability to act swiftly to coordinate resolutions.
• Knowledge of troubleshooting techniques to address transaction delays or errors, ensuring streamlined processes.
• Strong analytical skills to identify trends in client transactions and ensure operations are aligned with business goals.