dtcpay is a MAS licensed payment service provider that bridges traditional finance and digital assets. We enable businesses to accept and make payments in both fiat and digital currencies, delivering secure, efficient, and seamless payment experiences across borders. As we expand globally, we are shaping the future of digital payments.

We are also recognised as one of Singapore’s Top 10 Startups in the LinkedIn Top Startups 2025 list, a reflection of our momentum and the exciting journey ahead for our team.

We are looking for a motivated and tech-savvy End-User Computing (EUC) Intern to join us. This internship offers hands-on exposure to enterprise IT operations, including endpoint support, identity & access management, device management, and automation initiatives within a fast-paced and security-conscious environment.

You will work closely with experienced engineers to support day-to-day IT operations, troubleshoot technical issues, manage enterprise devices, and gain practical experience with modern workplace technologies and tools. This is a great opportunity for students or fresh graduates who are passionate about IT infrastructure, automation, and enterprise technology support.

What You'll Do:

• Provide IT support for desktops, laptops, mobile devices, and enterprise applications across macOS, iOS, Android, and Windows environments
• Assist with device setup, provisioning, patching, upgrades, and troubleshooting for hardware, software, and access-related issues
• Support user onboarding/offboarding, account access management, and identity platforms such as Active Directory or Okta
• Assist in managing endpoint and mobile device management (MDM) platforms
• Support application deployment, device compliance checks, and endpoint security configurations
• Help develop simple automation scripts using Bash or Python to improve operational efficiency
• Maintain accurate IT asset records, SOPs, and operational documentation
• Support incident resolution, audit preparation, and day-to-day IT operations in a security-conscious environment
• Collaborate with senior engineers and support enterprise collaboration tools such as Lark, Slack, Microsoft Teams, or Zoom

What We're Looking For:

• Currently pursuing or recently completed a Diploma or Degree in IT, Computer Science, Cybersecurity, or a related field
• Strong interest in IT Support, End-User Computing (EUC), Endpoint Management, or Identity & Access Management
• Basic understanding of operating systems, networking, and troubleshooting concepts
• Familiarity with scripting or automation using Bash or Python is an added advantage
• Good communication, problem-solving, and documentation skills
• Eagerness to learn and work in a fast-paced enterprise environment
• The role is based fully onsite, requiring your presence in the office.

Nice-to-have:

• Exposure to tools such as Okta, Active Directory, Intune, JAMF, or Kandji
• Familiarity with collaboration tools such as Lark, Slack, Microsoft Teams, or Zoom
• Basic knowledge of DNS, DHCP, VPN, or ITSM/ticketing platforms
• Internship, university project, or hands-on experience related to IT support or automation is a plus