My crypto deposit was sent from a custodial wallet (for example, an exchange wallet or Trust Wallet). What happens now?

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Deposits originating from custodial wallets, such as exchange wallets or Trust Wallet, are not accepted on dtcpay. To arrange a refund, please provide a whitelisted non-custodial wallet address as the refund recipient. Please note that a fee of 7 USDT applies to each refund to cover transaction and administrative processing costs.